CCINEXT is a digital business application developed by Coca-Cola Satış ve Dağıtım A.Ş.. It serves as a dedicated platform for Coca-Cola İçecek (CCI) customers, making business interactions, order placements, and customer service faster and easier. Whether you’re an existing customer or looking to join the Coca-Cola İçecek network, CCINEXT is your go-to tool for managing your business relationship with one of the world’s most recognizable beverage brands.
With over 100,000 downloads and support for Android 7.0 and up, this app is designed to make operations smoother for retail partners and businesses interacting with CCI.
Key Features of CCINEXT
- Easy registration for new and existing customers
- Business order management
- Real-time support from the Customer Interaction Center
- Product catalog browsing and pricing details
- Promotions and campaign updates
- Order history and tracking
- Multilingual support (for regional use)
- User-friendly interface and regular updates
Details of Top Features
1. Customer Onboarding & Registration
New businesses that want to become a Coca-Cola İçecek customer can easily begin the process through the app. By downloading CCINEXT and reaching out to the Customer Interaction Center, you can start your registration and begin doing business with CCI quickly and efficiently.
2. Order Management System
CCINEXT allows users to place orders directly from their mobile device. With a few taps, you can select from a wide range of Coca-Cola products, check availability, and confirm your purchase. This system is especially useful for busy retailers looking to save time.
3. Promotions and Campaigns
The app regularly features exclusive promotions and discounts. Users can stay informed about the latest marketing campaigns and benefit from special deals that are available only to CCINEXT users.
4. Customer Support Integration
Direct access to the CCI Customer Interaction Center makes it easy to resolve issues or get help with any aspect of the service. Support is quick, and users can chat or request assistance without having to call or email.
Pros and Cons
Pros:
- Streamlines business operations with Coca-Cola İçecek
- Fast and convenient order placement
- Real-time promotions and discounts
- Easy access to customer support
- Well-organized and user-friendly interface
- Regular updates improve performance and security
Cons:
- App compatibility issues with some devices (e.g., not working on some Redmi models)
- Requires Android 7.0 or newer – may not support older phones
- Only useful for Coca-Cola İçecek customers – not for general public use
Frequently Asked Questions (FAQ)
Q1: Can anyone use the CCINEXT app?
A: No, the app is designed for existing or potential Coca-Cola İçecek business customers. New customers must contact the Customer Interaction Center to get started.
Q2: Is the app free to use?
A: Yes, CCINEXT is free to download and use. However, it’s meant for business transactions and services, not personal use.
Q3: What can I do if the app doesn’t work on my device?
A: Check if your device runs Android 7.0 or higher. If it’s compatible and still doesn’t work, contact CCI support for assistance.
Q4: How often is the app updated?
A: The app is updated regularly. The latest version (6.0.2) was released on April 15, 2025, ensuring improved performance and stability.
Q5: Can I track my order through the app?
A: Yes, the app includes order history and tracking features so you can monitor deliveries and past purchases.
